Return Policy – Tresse Straps

Return & Exchange Policy

At Tresse Straps, we are committed to providing high-quality products and a satisfying customer experience. Please review our return and exchange policy before making a purchase:

Policy Overview

  • No Returns: We do not accept returns for any products.
  • No Refunds: Refunds are not applicable under this policy.
  • Replacements Only: Replacement is available only if the item is damaged or defective upon delivery.
  • Report Within 24 Hours: Any issues must be reported within 24 hours of receiving the product. Requests made after this window will not be entertained.

Conditions for Replacement

  • The item must be unused and returned in its original condition and packaging.
  • A valid unboxing video is mandatory as proof of damage or defect.
  • We reserve the sole right to approve or reject any replacement request based on the evidence provided.

How to Request a Replacement

To initiate a replacement, please contact us within 24 hours of delivery through any of the following channels:

Important Notes

  • Replacement is not applicable for complaints reported beyond 24 hours from delivery.
  • Sale or promotional items are eligible for replacement only if damaged or defective on arrival.
  • All replacement requests are subject to verification and approval at the discretion of Tresse Straps.
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